Donation Refund Policy
Released: Monday, January 9, 2023.
Updated: Friday, December 5, 2025.
Welcome to Birmingham Jumpstart, Inc.
Birmingham Jumpstart’s mission is to empower teens and adults through tailored literacy and English-langauge programs, foundational education, and essential life skills.
We care about your privacy. Click here to read our Privacy Policy, or Nondiscrimination Policy.
As an IRS-registered 501(c)(3) nonprofit, donations to Birmingham Jumpstart, Inc. are generally non-refundable. This includes general donations, in-kind gifts, and other contributions.
However, we understand that occasional errors may occur, such as incorrect payment amounts or unintended recipients. If you believe you have made such an error, please contact us within 5 business days of your donation.
We are available to assist you Monday through Friday from 9:00 AM to 5:00 PM CST. We will gladly discuss your refund concerns.
Privacy
Birmingham Jumpstart, Inc. appreciates the support of our donors and we value their personal information. When you engage with our Give (Donation) page, or donation links from our emails, donation campaigns, social media platforms, or other external links, your personal information is collected to fulfill your transaction request.
Your data includes information such as:
- Name
- Address
- Telephone number
- Date of birth
- Email address
- Credit Card (our organization does not store your credit card information)
- Other data collected that could directly or indirectly identify you.
Your personal information is always kept safe and confidential. We treat our donors’ privacy with care and as such we will not share, rent, distribute, or sell your personal information. We will not share your data with other individuals, organizations, businesses, companies, associations, etc. nor distribute donor campaigns (email, flyers, mailouts, etc.) on behalf of other individuals, organizations, businesses, companies, associations, etc. that have not been previously authorized by you.
Once your personal information has been submitted to us, whether online or through offline methods, it is automatically categorized into an “opted-out” setting. This simply means that your personal information will not be shared with anyone, except as it is necessary to complete your requested transaction (primarily to complete the donation request). This Donor Privacy Policy applies to our online and offline contact and engagement with you.
Your personal information is safe with us and extreme caution is utilized when your data is accessed by our organization.
SSL Certificate and Data Protection
Birmingham Jumpstart, Inc. Give (Donation) page(s) are protected with a valid and updated SSL certificate. Our legitimate Give (Donation) page(s) will have “HTTPS” in the website search bar. This is the legitimate Birmingham Jumpstart, Inc. Give (Donation) page: https://birminghamjumpstart.org/give/. Please note the “HTTPS” in the web page address. This means that you can rest assured that your personal and financial information is secure and that any data you exchange with our site is encrypted, which keeps it safe from rogue snooping or exploitation.
Contact Information
If you have donor privacy-related questions or concerns about our Donor Privacy Policy, you may contact us by either of the following methods:
- By Email: info@birminghamjumpstart.org, Birmingham Jumpstart, Inc., 1601 5th Avenue North, Suite 107, Birmingham, AL 35203.
- By Phone: (205) 774-7100,
- By Mail: Birmingham Jumpstart, Inc., 1601 5th Avenue North, Suite 107, Birmingham, AL 35203.
We will respond to all requests, inquiries, or concerns within 15 business days after receipt of your notification or inquiry.